tk787 Privacy Policy

1 Information We Collect

When creating an account and using services on the tk787 platform, we may collect the following types of personal information:

• Identity Information: Your full name, date of birth, and national ID or passport number.
• Contact Information: Email address and mobile number.
• Financial Information: bKash, Nagad, Rocket, Upay, or bank account details required to complete transactions.
• Technical Information: IP address, browser type, device identity, and login time and date.
• Usage Information: Which games you have played, betting history, transaction records, and your activity on the platform.
• Communication Records: Your conversations with our support team via live chat, email, or any other channel.

2 How We Collect Information

We collect your information in the following ways:

• Directly Provided: When you fill in the registration form, make financial transactions, or contact us for support.
• Automatically Collected: Your browsing behaviour and device information are collected through cookies, web beacons, and similar technologies.
• From Third Parties: Necessary information may be obtained from identity verification services or payment processors.

Our website uses cookies that improve your browsing experience and ensure service quality. You can manage cookies from your browser settings, though some services may not function properly without them.

3 Reasons and Purposes for Using Information

tk787 uses the information we collect for the following legitimate purposes:

• Account Management: Creating, verifying, maintaining, and securing your account.
• Service Delivery: Operating gaming, betting, deposit, and withdrawal services.
• Identity Verification (KYC): Completing the identity verification process to comply with Anti-Money Laundering (AML) regulations.
• Security and Fraud Prevention: Detecting and preventing suspicious activity.
• Customer Support: Resolving your complaints and queries.
• Marketing Communications: Sending promotional offers and updates based on your consent.
• Legal Obligations: Complying with applicable laws and regulations and responding to requests from authorities.
• Service Improvement: Improving our platform, products, and user experience.

4 Sharing Information with Third Parties

tk787 never sells your personal information. However, certain information may be shared in the following circumstances:

• Payment Processors: Information necessary to complete transactions is shared with bKash, Nagad, Rocket, Upay, or banks.
• Technology Partners: With trusted technology service providers that assist in operating the platform.
• Security Services: With fraud prevention and identity verification service providers.
• Legal Obligations: In compliance with legal orders from courts, regulatory bodies, or law enforcement authorities.
• Business Transfers: In the event of company restructuring or acquisition, while maintaining data protection guarantees.

Whenever information is shared with a third party, that party must comply with our privacy standards and ensure the security of the data.

5 International Data Transfers

To provide our services, your information may be stored or processed in countries outside Bangladesh. In such cases, we ensure that appropriate safeguards are in place for any data transfer and that applicable data protection laws are followed.

6 Data Security Measures

tk787 uses industry-standard security technologies and practices to protect your personal information. Our security framework consists of the following layers:

• SSL/TLS Encryption: All communication between your browser and our server on our website is secured by SSL encryption.
• Data Encryption: Sensitive information stored on our systems is kept encrypted using strong encryption algorithms.
• Access Controls: Only authorised staff can access your information, and only to the extent required for their specific role.
• Security Audits: Regular internal and external security assessments are conducted.
• Two-Factor Authentication: Two-factor authentication is provided to protect your account.
• Firewall and Intrusion Detection: Advanced network security systems are actively maintained.

While we make every effort to protect your information, no method on the internet is 100% secure. If you notice any suspicious activity, please notify our support team immediately.

7 Data Retention Period

How long we retain your information depends on the purpose of collection and legal obligations:

• Account Information: For as long as your account remains active, and for a specified period after account closure as required by law.
• Financial Transaction Records: For the period determined by applicable financial laws and regulations.
• KYC Documents: For the period required to meet legal obligations related to identity verification.
• Communication Records: For a reasonable period for improving customer service standards and resolving disputes.

Once the specified period has passed or the purpose for retaining the information has been fulfilled, we securely delete or anonymise the data.

8 Your Rights Regarding Your Information

You have the following rights regarding your personal information held by tk787:

• Right to Access: You may request to know what information we hold about you.
• Right to Rectification: If your information contains any errors or is incomplete, you may request a correction.
• Right to Erasure: In certain circumstances you may request that your information be deleted, though this may not be possible where legal obligations exist.
• Right to Restrict Processing: In certain cases you may request that the use of your information be limited.
• Right to Opt Out of Marketing: You may unsubscribe from promotional communications at any time.
• Right to Data Portability: In certain cases you may request a copy of your information in a commonly used format.

To exercise these rights, email [email protected]. We will respond to your request in a timely manner in accordance with applicable law.

9 Cookies Policy

The following types of cookies are used on the tk787 website:

• Essential Cookies: Essential for the basic functionality of the website — storing login sessions, security tokens, and form data.
• Functional Cookies: Help remember your preferences and settings, such as language selection.
• Analytical Cookies: Collect anonymous data to understand user behaviour in order to improve our services.
• Security Cookies: Used for fraud prevention and account protection.

You can disable non-essential cookies by changing your browser settings. Please note that disabling essential cookies may prevent you from using some important features of the site.

10 Protection of Minors

tk787 is intended solely for persons aged 21 or older. We do not knowingly collect any information from those under 21. If we become aware that a minor is using our services, we will immediately close that account and delete the associated information.

If you believe a minor is using our platform, please notify us at [email protected].

11 Links to Third-Party Websites

Our platform may sometimes contain links to third-party websites. The privacy policies of these external sites are entirely separate and tk787 has no control over them. We are not responsible for the content or privacy practices of those sites.

Before visiting any third-party site, we recommend reading that site's own privacy policy.

12 Changes to This Policy

tk787 reserves the right to update this privacy policy from time to time. We will provide appropriate notice before any changes take effect:

• For significant changes, a notification will be sent to your registered email address.
• The "Last Updated" date at the top of the policy will change.
• A special notice may be published on the website.

Continuing to use the platform after changes have been made means you consent to the updated policy. Visit this page regularly to stay informed about the latest policy.

13 Responsible Gaming and Data Protection

tk787 believes in responsible gaming. We can use information about your gaming behaviour to help keep you safe:

• Detecting unusual gaming patterns and providing alerts.
• Helping you set voluntary limits — on deposits, bets, or session time.
• The option to voluntarily pause or close your account if needed.

To learn more about responsible gaming, visit our Responsible Gaming page.